I am an Assistant Professor in Management Sciences and cross-appointed in the Cheriton School of Computer Science at the University of Waterloo. I specialize in human-computer interaction (HCI) and information systems and am a member of HCI@UWaterloo. I received my PhD in Information Science from the University of Washington in 2013 and my PhD research was recently recognized as a runner-up for the international iSchool Doctoral Dissertation Award.
My research group focuses on designing social, usable, interactive technologies. We draw upon a variety of research methods and techniques—from designing and building interactive systems to using qualitative and quantitative methods to investigate user needs, organizational processes, and tool adoption. We are currently funded by NSERC and Canada's GRAND network.
Vermette, L., Chilana, P.K., Terry, M., Fourney, A., Lafreniere, B., and Kerr, T. (2015). CheatSheet: A Contextual Interactive Memory Aid for Web Applications. Proceedings of the Graphics Interface Conference (GI 2015). [To appear]
Chilana, P.K., Ko, A.J., Wobbrock, J.O. (2015) From User-Centered to Adoption-Centered Design: A Case Study of an HCI Research Innovation Becoming a Product. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2015). [10 pages, to appear] Best Paper Award.
Fourney, A., Lafreniere, B., Chilana, P., Terry, M. (2014) InterTwine: Creating Interapplication Information Scent to Support Coordinated Use of Software. Proceedings of the ACM Symposium on User Interface Software and Technology (UIST 2014).
I have interdisciplinary training in Information Science (UWashington, UIUC) and Computer Science (Simon Fraser) and have worked on a variety of research projects in HCI. For my dissertation, I invented LemonAid, a novel crowdsourced contextual help approach for software applications. I also co-founded AnswerDash, a venture-funded startup company from Washington that is commercializing LemonAid's help approach. I was a recipient of Facebook's PhD Fellowship (one of 5 inaugural winners in 2010) and Canada's Social Sciences and Humanities Research Council (SSHRC) Doctoral Award. I have previously worked at Princeton University as a programmer and have collaborated with researchers at Facebook, Autodesk Research, and Washington's School of Medicine.
Department of Management Sciences
Faculty of Engineering
University of Waterloo
200 University Avenue West
Waterloo, ON N2L 3G1 CANADA
Office: CPH 3627